Making Payday Lenders Play Fair

Citizens Advice bureaux across the country are today releasing new figures demonstrating a worrying increase in the number of serious debt cases relating to payday loans. Our staff at The Cabin can give advice and support which includes which debts to prioritise, a client’s right to stop payday lenders taking money straight out of their bank account and negotiating a manageable repayment plan with the lender on a client’s behalf.

Citizens Advice is calling on people who have taken out pay day loans to take part in a national survey to monitor whether payday lenders are sticking to their self-regulating charter.

The survey will run on the Citizens Advice Adviceguide website here.

Cold calling – you’re in charge

Help tackle unsolicited text and phone calls.png-sp-ppitext We want to help consumers deal with:

  • Citizens Advice is calling for action to tackle bad practice by claims management companies, including spam texts and high charges.doorstep sellers (even when they’ve been invited into your home)
  • inappropriate and illegal sales tactics,
  • pestering texts, emails and unexpected phone calls.

Holes in the safety net: the impact of universal credit on disabled people


A joint report with The Children’s Society and Disability Rights UK on the findings of an inquiry led by Baroness Tanni Grey-Thompson. Whilst many people may be better off under universal credit, this inquiry identified that several key groups would lose out financially under the new system. Up to half a million disabled people could lose out under universal credit once it is fully implemented. This includes:

  • 230,000 severely disabled people who live alone, or with only a young carer – usually lone parents with school age children – will get between £28 and £58 less in benefits every week.
  • 100,000 disabled children stand to lose up to £28 a week
  • up to 116,000 disabled people who work will be at risk of losing around £40 a week.

Existing claimants will not lose out immediately as their current levels of benefit will be protected at point of transfer to universal credit. However, they will have their level of benefit frozen with no increases to take account of rising prices and they may see their support cut immediately if their household circumstances change. New claimants will be affected by this cut immediately. Our local Bureau and Citizens Advice will continue to campaign to make sure Disabled People don’t lose out in the coming reforms. You can read the summary of the report here:


If you are interested in any of these campaigns,  or would like talk about your experiences in regards to these issues please contact our Social Policy Team at 01642 649 723,  or you can also Become a Social Campaigner. As a Social Campaigner you can participate in our campaigns by taking part in petitions, contacting your local MP, or taking part in Social Action.

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